About the role
A large security and investigations company in Fredericksburg is hiring for this role. You will own the relationship with a set of strategic security accounts, keeping each client on track against its contract and KPIs. You will also lead security and crisis management initiatives for those clients.
What you'll do
- Maintain strong relationships with strategic security clients and their contacts.
- Ensure contractual and KPI compliance on each account.
- Coordinate consistently with client contacts and local branch teams.
- Lead security and crisis management initiatives.
- Oversee billing and account data, and support integration projects and pricing.
- Prepare client presentations and internal reports.
What you bring
- Experience managing client relationships on large or strategic accounts.
- Comfort working with contracts, KPIs and service-level commitments.
- Ability to work with local branch teams and client contacts at the same time.
- Attention to detail with billing and account data.
- Clear written and presentation skills for client and internal reporting.
Details
- Location: Fredericksburg, United States
- Type: Full-time
Apply below and a Traverse recruiter will be in touch.