About the role
A mid-sized software development company in Tampa is hiring for this role. You will own a portfolio of enterprise and mid-market clients, growing those accounts and protecting retention and satisfaction. You will also help improve how the account management team works.
What you'll do
- Develop strategic account plans for enterprise and mid-market clients
- Identify expansion opportunities within your portfolio
- Negotiate renewals and contract changes
- Work with Delivery, Operations and Marketing to keep clients satisfied
- Improve account management processes and mentor colleagues
- Represent the company at industry events
What you bring
- Experience managing and growing a portfolio of enterprise and mid-market clients
- Skill in negotiating renewals and contract changes
- Ability to build strategic account plans and spot expansion opportunities
- Comfort collaborating across delivery, operations and marketing teams
- Willingness to mentor colleagues
Details
- Location: Tampa, Florida
- Type: Full-time
Apply below and a Traverse recruiter will be in touch.