About the role
A mid-sized software development company in Miami is hiring for this role. You will manage and grow a portfolio of enterprise and mid-market clients, owning account strategy, renewals and retention. You will also work with teams across the company to improve how accounts are managed.
What you'll do
- Identify expansion opportunities within your enterprise and mid-market accounts
- Develop strategic account plans for each client
- Negotiate renewals and contracts
- Drive client retention and satisfaction
- Collaborate with Delivery, Operations, Marketing and leadership to improve account management processes and support high-quality client outcomes
- Represent the company at industry events
What you bring
- Experience managing enterprise and mid-market client portfolios
- A track record of growing accounts and winning renewals
- Skill negotiating contracts
- Strong working relationships across delivery, operations and marketing teams
Details
- Location: Miami, United States
- Type: Full-time
Apply below and a Traverse recruiter will be in touch.