About the role
A role like this is open right now in Canada, at a mid-sized higher education company. You will educate prospective students about the company's products and services and convert warm leads into paying students, while also supporting current students.
What you'll do
- Educate prospective students on products and services by email, phone and live chat
- Convert warm leads into paying students
- Support current students after they enrol
- Maintain student and acquisition records
- Improve sales and support procedures, and assist consultants with platform troubleshooting
What you bring
- Comfort selling and advising through email, phone and live chat
- Experience working with warm leads and moving them to a decision
- Ability to analyze basic spreadsheet data
- Care in handling confidential documents
- Organized record keeping across student and acquisition files
Details
- Location: Canada
- Type: Full-time
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