About the role
A large paper and forest product manufacturing company in Anniston is hiring for this role. You will manage assigned customer accounts and keep orders moving from quotation through delivery. You will work with sales, planning, logistics, finance and vendors to get it done.
What you'll do
- Manage assigned customer accounts and coordinate order fulfillment, scheduling, transportation and documentation
- Work with customers, sales, planning, logistics, finance and vendors to keep orders on track
- Address service and quality issues as they come up
- Prepare quotations and reports
- Maintain customer and CRM information
- Identify opportunities to improve service and sell additional products
What you bring
- Experience managing customer accounts in an inside sales or customer-facing role
- Comfort coordinating across sales, planning, logistics and finance teams
- Ability to prepare quotations and reports accurately
- Discipline in keeping CRM records current
- A habit of spotting upsell and service improvement opportunities
Details
- Location: Anniston, United States
- Type: Full-time
Apply below and a Traverse recruiter will be in touch.