About the role
A large automation machinery manufacturing company in the United States is hiring for this role. You will lead day-to-day field service operations for its U.S. data center services group, with a focus on service availability, quality, customer experience and operational performance.
What you'll do
- Lead day-to-day field service operations for the U.S. data center services team
- Manage resource planning and oversee the Surge Team
- Develop and coach field personnel
- Ensure safety and compliance across field work
- Coordinate service delivery and drive continuous improvement across teams
What you bring
- Experience leading field service or service operations teams
- Skill in resource planning and workforce coordination
- A commitment to safety and compliance
- A track record of improving service quality and customer experience
Details
- Location: United States
- Type: Full-time
Apply below and a Traverse recruiter will be in touch.