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SalesPermanentToronto

Customer Success Account Manager

Customer success account manager for a large software development company in Toronto, driving cloud and AI adoption.

About the role

A large software development company in Toronto is hiring for this role. You will own relationships with customer stakeholders and lead customer success planning, so that technology investments line up with business priorities. The role exists to drive cloud adoption, AI transformation and measurable value for customers.

What you'll do

  • Build trusted relationships with customer stakeholders
  • Align technology investments with customer business priorities
  • Lead customer success planning and governance
  • Coordinate internal and partner teams around each customer
  • Manage risks and adoption challenges to drive cloud adoption and AI transformation

What you bring

  • Experience building trusted relationships with customer stakeholders
  • Ability to connect technology investments to business priorities
  • Experience leading planning and governance with customers
  • Skill in coordinating across internal and partner teams
  • Comfort managing risks and adoption challenges

Details

  • Location: Toronto, Canada
  • Type: Full-time

Apply below and a Traverse recruiter will be in touch.

Apply

Two minutes. A real person reads it.

No resume needed at this stage: a LinkedIn profile and a few lines are enough. A recruiter calls before anything goes to a client.