About the role
A role like this is open right now in Montreal, at a large retail company. You will lead, coach and train a team of online personal stylists who serve high-value clients. The role exists to hit sales targets while growing the Personal Shopping program.
What you'll do
- Lead, coach and train online personal stylists to achieve sales targets
- Develop sales and clienteling strategies for high-value clients
- Handle complex VIP requests and escalations
- Identify customer and market insights that shape how the team sells
- Lead projects that support the growth of the Personal Shopping program
What you bring
- Experience leading and coaching a sales or client service team
- A record of delivering exceptional service to high-value clients
- Skill in clienteling and sales strategy
- Comfort resolving escalations and complex client requests
Details
- Location: Montreal, Quebec
- Type: Full-time
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