About the role
A role like this is open right now in Toronto, at a mid-sized software development company. You will own the growth of existing customer accounts, expanding them through cross-selling and upselling while meeting retention and revenue targets.
What you'll do
- Grow existing customer accounts through cross-selling, upselling and expansion
- Develop account plans for your customers
- Build and maintain strong customer relationships
- Forecast account performance
- Maintain accurate CRM records
- Monitor product usage across your accounts
What you bring
- Experience managing and growing existing customer accounts
- A track record of working toward retention and revenue targets
- Skill in building customer relationships and writing account plans
- Comfort forecasting account performance and keeping CRM records current
Details
- Location: Toronto, Ontario
- Type: Full-time
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