About the role
A role like this is open right now in Calgary, at a mid-sized IT services and IT consulting company. You will manage a portfolio of existing customers and own retention and renewals, while finding and closing expansion opportunities within those accounts.
What you'll do
- Manage a portfolio of existing customers and own retention and renewals
- Identify and close expansion opportunities
- Build relationships with customers at multiple levels
- Drive adoption and measurable value for customers
- Maintain accurate forecasts and CRM records, and coordinate internally to support customer outcomes
What you bring
- Experience managing a book of existing customers
- A track record of handling renewals and closing expansion deals
- Skill in building relationships across several levels of a customer organization
- Discipline in keeping forecasts and CRM records accurate
- A collaborative approach to working with internal teams
Details
- Location: Calgary, Alberta
- Type: Full-time
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