About the role
A mid-sized software development company in Toronto is hiring for this role. You will manage commercial relationships across a portfolio of mid-market and enterprise customers. You will lead renewal and expansion discussions and find new growth within existing accounts.
What you'll do
- Manage commercial relationships across a portfolio of mid-market and enterprise customers
- Lead renewal and expansion discussions and negotiate contracts
- Identify growth opportunities within your accounts
- Partner with Customer Success and internal teams to improve customer engagement
- Monitor account health and license usage, and maintain forecasts and Salesforce records
- Share customer insights with the wider team
What you bring
- Experience managing mid-market and enterprise customer accounts at a senior level
- Track record leading renewals and expansions and negotiating contracts
- Working knowledge of Salesforce for forecasting and account records
- Ability to work closely with Customer Success and other internal teams
- Commercial judgment to spot growth opportunities and read account health
Details
- Location: Toronto, Canada
- Type: Full-time
Apply below and a Traverse recruiter will be in touch.