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SalesPermanentSolon, US

Customer Service Account Manager

Customer service account manager for a mid-sized aerospace component manufacturer in Solon, owning quotes, orders and account growth.

About the role

A role like this is open right now in Solon, at a mid-sized aviation and aerospace component manufacturing company. You would be the primary contact for a set of assigned customer accounts, keeping relationships strong and customers satisfied. The role also supports sales growth by spotting opportunities within those accounts.

What you'll do

  • Act as the primary contact for your assigned customer accounts
  • Handle inquiries, quotations, orders and customer concerns
  • Identify opportunities to grow sales within your accounts
  • Coordinate with purchasing, warehouse, operations and quality teams
  • Keep customers informed so delivery expectations are met

What you bring

  • Comfort being the single point of contact for customers
  • Ability to prepare quotations and process orders
  • Strong relationship-building and communication skills
  • Ability to work across purchasing, warehouse, operations and quality teams

Details

  • Location: Solon, United States
  • Type: Full-time

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