About the role
A large motor vehicle manufacturing company in Calgary is hiring for this role. You will be the primary contact and customer advocate for your assigned clients, maintaining relationships and supporting retention. You will work in partnership with account management and internal teams.
What you'll do
- Serve as the primary contact and customer advocate for assigned clients.
- Maintain client relationships and support retention alongside account management and internal teams.
- Monitor client KPIs and prepare reporting and strategic reviews.
- Identify best practices and cost-saving opportunities for clients.
- Manage projects and action items through to completion.
What you bring
- Experience managing client relationships and supporting retention.
- Comfort monitoring KPIs and turning them into reporting and strategic reviews.
- The ability to work with account management and internal teams.
- Strong project follow-through, with action items closed out on time.
Details
- Location: Calgary, Alberta
- Type: Full-time
Apply below and a Traverse recruiter will be in touch.