About the role
A small insurance company in Montreal is hiring for this role. You will manage health insurance case administration, support insured customers and prospects, and coordinate operations between partners and teams across the Americas and France. You will also represent the company locally.
What you'll do
- Manage health insurance case administration from intake through resolution
- Support insured customers and prospects with their questions and needs
- Coordinate medical and hospital coverage requests
- Coordinate operations between partners and teams across the Americas and France
- Represent the company locally and contribute to service and process improvements
What you bring
- Experience managing operations or case administration in health insurance
- Customer service skills with both insured customers and prospects
- Ability to coordinate with partners and teams across several regions, including France
- A focus on improving services and processes
Details
- Location: Montreal, Canada
- Type: Full-time
Apply below and a Traverse recruiter will be in touch.