About the role
A large motor vehicle manufacturing company in Laval is hiring for this role. You will be the primary contact and customer advocate for your assigned clients, keeping those relationships strong and supporting retention. You will work closely with account management and internal teams to deliver for each client.
What you'll do
- Serve as the main point of contact and advocate for your assigned clients
- Maintain client relationships and support retention
- Monitor client KPIs and prepare and deliver strategic reviews and reports
- Identify cost-saving opportunities for your clients
- Manage projects and action items through to completion
What you bring
- Experience building and maintaining client relationships
- Comfort working with KPIs and presenting findings in reviews and reports
- Ability to coordinate with account management and internal teams
- Strong follow-through on projects and action items
Details
- Location: Laval, Quebec
- Type: Full-time
Apply below and a Traverse recruiter will be in touch.