About the role
A role like this is open right now in Toronto, at a large financial services company. You will own complex client service and operational escalations while leading or supporting the Canadian workstream of a fund administration transformation. It is a 12-month contract.
What you'll do
- Lead complex client service and operational escalations through to resolution.
- Provide oversight across recordkeeping and related processes.
- Drive sustainable process improvements.
- Lead or support the Canadian workstream of the fund administration transformation.
- Coordinate project delivery, stakeholder communications, readiness, testing and implementation.
- Maintain operational controls through the change.
What you bring
- Experience managing client service and operational escalations in a fund or financial operations setting.
- Working knowledge of recordkeeping and related processes.
- Experience coordinating project delivery, testing and implementation.
- Strong stakeholder communication skills.
- A track record of process improvements that last.
Details
- Location: Toronto, Canada
- Type: Contract (12 months)
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