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OperationsPermanentNew York, US

Director of Client Operations

Director of Client Operations for a mid-sized advertising services company in New York, leading savings reporting, reconciliation and payment support.

About the role

A mid-sized advertising services company in New York is hiring for this role. You will lead the Client Operations function and its team, owning client savings reporting, reconciliation, payment support and related services. You will partner with senior leadership and cross-functional stakeholders to make the function more effective.

What you'll do

  • Lead the Client Operations team and the services it delivers.
  • Oversee client savings reporting, reconciliation and payment support.
  • Build scalable processes, governance and performance metrics.
  • Resolve operational risks and plan resources.
  • Drive continuous improvement initiatives across the function.
  • Work with senior leadership and cross-functional stakeholders.

What you bring

  • Experience leading an operations function and its team.
  • Background in reporting, reconciliation or payment operations.
  • Ability to design processes, governance and performance metrics.
  • Comfort partnering with senior leaders and cross-functional teams.

Details

  • Location: New York, United States
  • Type: Full-time

Apply below and a Traverse recruiter will be in touch.

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