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OperationsPermanentToronto

Ticketing Operations Manager

Ticketing operations manager running Ticketmaster and ticketing across six clubs at a small sports organization in Toronto.

About the role

A role like this is open right now in Toronto, at a small sports teams and clubs company. You will own ticketing operations and the Ticketmaster systems behind them across all six clubs. The role keeps events, sales and access running smoothly and keeps the records clean for finance.

What you'll do

  • Administer Ticketmaster systems and day-to-day ticketing operations across all six clubs
  • Set up events and manage inventory, offers, sales, payments and access control
  • Support club staff with CRM troubleshooting and training
  • Maintain ticketing documentation and ticketing calendars
  • Reconcile ticketing records for financial reporting and compliance

What you bring

  • Experience administering ticketing systems, ideally Ticketmaster
  • Working knowledge of CRM tools and the ability to troubleshoot them for non-technical users
  • Comfort training and supporting colleagues across several sites
  • Attention to detail in reconciliation, documentation and compliance work

Details

  • Location: Toronto, Ontario
  • Type: Full-time

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