About the role
A mid-sized automotive company in Nanaimo is hiring for this role. You will lead the Service, Parts and Detail departments and own their sales, customer retention and financial performance. The role exists to keep fixed operations efficient, profitable and focused on customer satisfaction.
What you'll do
- Lead the Service, Parts and Detail departments day to day
- Drive departmental sales and customer retention
- Manage vehicle reconditioning
- Use dealership KPIs to improve profitability and results
- Develop your team and improve operational efficiency
What you bring
- Experience leading service, parts or detail teams in a dealership setting
- Working knowledge of dealership KPIs
- Ability to manage departmental financial performance
- A record of developing people and improving customer satisfaction
Details
- Location: Nanaimo, BC
- Type: Full-time
Apply below and a Traverse recruiter will be in touch.