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OperationsPermanentBurnaby

Branch Operations Manager

Branch operations manager for a large retail groceries company in Burnaby, leading service, installation, warehouse and workforce planning.

About the role

A large retail groceries company in Burnaby is hiring for this role. You will own day-to-day branch operations, including service, installation, warehouse management and workforce planning. The role exists to meet the branch's financial, operational and customer satisfaction objectives.

What you'll do

  • Lead daily branch operations across service, installation and warehouse teams
  • Plan and manage the workforce to meet branch demand
  • Develop business growth and operating plans for the branch
  • Maintain strong labour and customer relationships
  • Promote safety and lead employee development and process improvement

What you bring

  • Experience leading branch or multi-function operations that include service, installation and warehouse work
  • Skill in workforce planning and managing to financial and operational targets
  • A commitment to customer satisfaction and to a safe workplace
  • Ability to build labour and customer relationships
  • A record of developing people and improving processes

Details

  • Location: Burnaby, British Columbia
  • Type: Full-time

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