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Lateness is tied to commutes and home life, not just attitude

Traverse Staffing newsroom · Jun 26, 2026 · updated Oct 19, 2026 · via Talent Canada

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What happened

Canadian employees are late for work for a mix of reasons, and the fastest-growing ones sit outside the workplace, as reported by Talent Canada. The figures come from BrightHR, which drew on thousands of employee lateness reports.

Public transport problems were the most common cause at 20.4 per cent of incidents. Oversleeping followed at 18.3 per cent and traffic at 15.3 per cent. Family responsibilities made up 11.7 per cent, car trouble 8.7 per cent and bad weather 7.9 per cent.

The growth rates tell a different story. Housing-related lateness reports rose 82 per cent over time, family-related delays rose 58.6 per cent, weather 29.2 per cent and traffic 13.8 per cent. Delay length varied too. Family commitments led to an average delay of more than 81 minutes, oversleeping about 58 minutes and traffic about 33. Wellness-related issues, at 7.9 per cent of incidents, averaged more than 86 minutes. BrightHR CEO Raj Singh said many causes are outside employees' immediate control and reflect wider social and economic pressures.

Why it matters if you are hiring

If you run shifts, lateness is a staffing cost. A 30-minute delay on a line, a service desk or a warehouse dock holds up other people. The longest delays in this data come from family and wellness issues, and those are not fixed by a stricter policy.

The housing finding matters for hiring. When workers live farther from the job or move often, commute risk goes up. That affects how you screen and set expectations for hourly, shift-based and on-site roles, where being on time counts most.

It also changes what you offer. A start time shifted by 30 minutes, a known transit route, or a clear process for calling in a delay can keep a good hire who would otherwise leave over friction. Candidates weigh these details more heavily when they have options. Treating every late arrival as the same problem will cost you people you wanted to keep.

One thing to do this week

Pull your last three months of late arrivals by site and shift, and sort them by cause where you have it. Then look at the two largest groups. If they are transit or family related, test one change for a month, such as a staggered start or a short grace window with a call-in rule, and compare the results.

Traverse helps Canadian employers find reliable, well-matched people for shift-based and on-site roles, and we talk through commute, schedule and start-time fit with candidates before they accept an offer.

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