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Hiring managers trust referrals, and many employers under-use them

Traverse Staffing newsroom · Apr 9, 2026 · updated Oct 19, 2026 · via Talent Canada

A hiring manager shaking hands with a candidate after an interview

What happened

Canadian hiring managers lean heavily on referrals, as reported by Talent Canada. The report draws on an Express Employment Professionals-Harris Poll survey of 504 Canadian hiring decision-makers, run online from Nov. 3 to 19, 2025.

The numbers are lopsided. 81 per cent say referrals make hiring more efficient, and 83 per cent trust a candidate's stated skills more when someone recommends them. 72 per cent would interview a referred candidate ahead of an equally qualified applicant who was not referred, and 66 per cent believe referred hires perform better.

Job seekers see it differently. In a separate survey of 502 adults, only 38 per cent said a referral helps them stand out. Hiring managers also set limits: 94 per cent say a reference does not always mean the candidate is the right fit, and 61 per cent worry that leaning on referrals can limit team diversity. 54 per cent are less likely to vouch for someone who only gets in touch when they need a reference.

Why it matters if you are hiring

If your hiring managers already favour referred candidates, that preference is shaping your shortlists whether or not you have a formal program. Referred people get interviewed first. That speeds up hiring, but it also narrows who gets seen.

For roles that are hard to fill, such as plant supervisors, controllers, data engineers or senior sales reps, a good referral can save weeks. The risk is the one the survey names: people tend to refer people like themselves. A team built only from personal networks can end up looking the same, and the survey shows hiring managers know it.

The gap on the candidate side matters too. Many job seekers do not ask for referrals, so your employees may never hear about people who would fit. Employers who invite referrals openly reach talent that passive networks miss.

A referral also tells you about trust, not skill. 94 per cent of managers say it does not prove fit, so it should earn an interview, not replace the assessment.

One thing to do this week

Pick one open role and ask your team for referrals directly, with a short written description of the skills needed. Then score every referred candidate with the same interview questions and scorecard you use for everyone else, and note who was not referred and still made the shortlist.

Traverse Staffing works alongside employers' own networks, adding vetted candidates in operations, finance, sales, manufacturing and technical roles who would never reach a referral list.

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