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Bank of Canada sees AI reshaping jobs, not erasing them yet

Traverse Staffing newsroom · May 13, 2026 · updated Oct 19, 2026 · via Talent Canada

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What happened

The Bank of Canada says it has not yet seen widespread job losses from artificial intelligence, as reported by Talent Canada. Michelle Alexopoulos, external deputy governor, laid out the central bank's view in remarks to a business audience in Ottawa.

She said AI could lift productivity, which in turn could support higher wages without pushing up inflation. But it is still too early to say whether AI will reshape the economy as broadly as the computer did, or stay a powerful but narrower tool. So far, adoption is concentrated in finance and insurance, and much thinner in sectors such as food and accommodation.

The bank does expect some roles to be eliminated over time, while others are created or changed. Alexopoulos pointed to the computer as a precedent: typists and switchboard operators disappeared, IT departments appeared, and overall employment did not fall. She also noted that slower population growth in Canada could mean more vacancies for workers whose roles are displaced. Some tech firms have blamed AI for layoffs, and some studies point to weak hiring in AI-exposed entry-level jobs such as coding and customer service.

Bank surveys of risk managers in finance suggest AI supports decisions rather than making them. It is mostly taking over routine tasks.

Why it matters if you are hiring

The message for employers is that the change is in the content of jobs, not mainly in headcount. Expect the task mix in your roles to shift first: less routine processing, drafting and note-taking, more review, judgment and exception handling.

Entry-level hiring is the pressure point. If you hire junior analysts, coders or customer service staff, the work those people do is the work most exposed. That affects how you define the role, what you train for and how you build a path to more senior positions.

Skills matter too. Alexopoulos said demand for workers who are comfortable with AI will rise. For hiring managers, that means asking candidates how they actually use these tools in their work, not whether they have heard of them. It also means the uneven adoption she described is real: if you are in finance or insurance, your competitors for talent are likely further along than if you run a plant or a restaurant group.

With possible labour tightness from slower population growth, replacing people who leave may be harder than it looks. Retraining existing staff is likely to be part of the answer.

One thing to do this week

Pick your three most common entry-level or routine-heavy roles and list the tasks in each that AI tools could take over. Then rewrite one job posting so it asks for the higher-value work that remains, and add one interview question about how the candidate uses AI tools on the job.

Traverse Staffing helps employers across Canada and the US find operations, finance, sales, contract and technical people who are ready for work that is changing, and who can show it.

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