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OperationsPermanentArlington, US

Operations and Office Manager

Operations and office manager owning billing, procurement and vendor admin at a small IT services company in Arlington.

About the role

A role like this is open right now in Arlington, at a small IT services and IT consulting company. You will own the day-to-day business operations that keep the company running, from recurring customer billing to procurement, vendor and licensing administration. You will work closely with finance, technical delivery and other teams.

What you'll do

  • Own recurring customer billing, procurement, and vendor and licensing administration
  • Govern and improve business processes in Halo PSA
  • Maintain accurate operational records
  • Support routine HR administration
  • Provide reports and documented procedures, and escalate significant exceptions

What you bring

  • Experience running billing, procurement and vendor administration
  • Working knowledge of Halo PSA, or a similar PSA platform you can quickly learn
  • Comfort coordinating with finance, technical delivery and other teams
  • Attention to detail in records, reporting and documentation
  • Good judgment on when to escalate an exception

Details

  • Location: Arlington, United States
  • Type: Full-time

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