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OperationsPermanentBrantford

Manager, After Hours Operations

After-hours operations manager for a large health care organization in Brantford, overseeing patient flow, beds and staffing across two sites.

About the role

A large health care company in Brantford is hiring for this role. You will oversee hospital operations at both sites during after-hours shifts, making the critical calls on patient flow, bed allocation, staffing and resource use. You will also be the point of contact for staff and families when issues escalate.

What you'll do

  • Oversee hospital operations at both sites during after-hours shifts
  • Decide on patient flow, bed allocation, staffing and resource use
  • Advise staff on complex care, policy, patient relations and risk matters
  • Support patients and families with escalated concerns and complaints
  • Document interventions and coordinate follow-up with leaders
  • Contribute to quality reviews and improvement initiatives

What you bring

  • Ability to make sound operational decisions on patient flow and resources without day-time leadership on site
  • Judgment to advise staff on care, policy and risk questions
  • Skill in handling escalated patient and family concerns with care
  • Clear documentation habits and follow-through with leaders

Details

  • Location: Brantford, Ontario
  • Type: Full-time
  • Shift: After-hours shifts

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